Returns & Exchanges

At Pure Enrichment, we stand behind the quality of our products and offer a 60-day satisfaction guarantee to ensure you find the perfect wellness solution for your home. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible items.

1

Initiate Your Request

Visit our online Returns Portal with your order number and shipping zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and include the original packing slip inside the box.

3

Package and Ship

Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location within 14 days of receiving your label.

4

Receive Your Refund

After our warehouse inspects the returned merchandise, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing